Air Miles alerts its members that Cash Miles have been stolen from some members

By News Staff

Air Miles says it has suspended redemption of Cash Miles after being alerted that some of the Cash Miles have been “stolen.”

“Through our regular fraud monitoring processes, we have identified irregular activity occurring within a small number of in-store AIR MILES Cash transactions,” administrators of the loyalty program said in a statement posted on their website on Thursday.

Air Miles says the fraudulent activity impacts only Cash Miles and not Dream Miles.

“We are working diligently to resolve the situation and have already contacted our retail Partners, the police and the Canadian Anti-Fraud Centre.”

Air Miles says the personal information of all collectors remains protected and has not been compromised.

Collectors are still able to redeem Cash Miles for e-vouchers online at airmiles.ca.

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